What Should You Do If Your Home Loses Water? 8 Things to Check and Prepare For

Losing water supply in your home can be frustrating and disruptive. Whether it's a temporary outage or a more serious issue, knowing what to do can help you respond calmly and protect your home. Here are 8 things to check and prepare for when your water stops flowing.

1. Check if your neighbors have water

First, determine if the problem is isolated to your home or affects the whole area. Ask neighbors or check local social media groups. If they also have no water, it's likely a utility outage. If they have water, the issue may be within your plumbing.

2. Look for leaks or burst pipes

Inspect your home for signs of water damage: damp walls, ceilings, floors, or pooling water. A burst pipe can cause significant damage and requires immediate action. If you find a leak, turn off your main water valve right away.

3. Check your main water valve

Ensure your main water valve is fully open. Sometimes it may have been accidentally closed during maintenance or repairs. If it's open and you still have no water, the problem is elsewhere.

4. Contact your water utility

Call your water provider to report the outage and ask for an estimated restoration time. They can also advise if a boil water notice is in effect. Keep their number handy in case of emergencies.

5. Prepare for a boil water notice

If the utility issues a boil water notice, do not drink tap water without boiling it first. Bring water to a rolling boil for at least one minute, then let it cool. Use boiled or bottled water for drinking, cooking, brushing teeth, and making ice. For handwashing, use soap and water; if water is unsafe, use hand sanitizer.

6. Store emergency water

Having a supply of bottled water is essential. The American Red Cross recommends storing at least one gallon per person per day for a minimum of three days. Don't forget pets. Rotate your supply every six months.

7. Avoid using appliances that require water

Do not use dishwashers, washing machines, or ice makers until water pressure returns and any boil water notice is lifted. These appliances can be damaged or spread contaminated water.

8. Know how to shut off your water

In an emergency, you may need to shut off your main water valve to prevent flooding. Locate it now and make sure everyone in the household knows how to turn it off. Typically, it's near the water meter or where the main line enters your home.

If you have a well and lose water, check the pressure tank, circuit breaker, and pump. If you suspect a problem, contact a licensed well contractor.

Water outages can be inconvenient, but with these steps, you can handle them safely. Always prioritize safety and follow guidance from local authorities. For more information, visit Ready.gov or your local water utility's website.