Travel
Planning a road trip
Plan the route, the budget and the checks that keep the car reliable over distance.
View what to do
Flight cancelled
Your flight is cancelled. Know your rights and rebook fast before the seats run out.
Act carefully and stop if anything feels unsafe. When in doubt, call a professional.
When a flight is cancelled, speed matters: the first people to rebook get the remaining seats. You also have rights that depend on where you are and why the flight was cancelled.
Quick checklist
Your progress is saved on this device only.
What to do, step by step
-
1
Do not leave the airport yet
Speak to staff or use the app while you still can.
5 min -
2
Ask for the next available flight
Or a refund, depending on what suits you.
15 min -
3
Ask about your rights
Delay compensation rules vary by country and reason.
10 min -
4
Keep every receipt
Food, hotel and transport may be reimbursable.
1 min -
5
Check your travel insurance
Especially for knock-on costs.
30 min
What NOT to do
- Do not accept a voucher if you may be entitled to cash compensation.
- Do not book replacement travel before checking what the airline will cover.
Possible causes
Airline decision
Operational reasons.
Weather
Often outside the airline's control.
Strike
Industrial action.
Frequently asked questions
Am I entitled to compensation?
It depends on the route, the delay length and the reason. Check your national passenger-rights rules.
Related situations
Travel
Caution
Lost passport
Your passport is gone, at home or abroad. The steps differ a lot depending on where you are.
View what to do
Travel
Lost luggage
Your bag did not arrive. Report it before you leave the airport.
View what to do